Precision Revenue Cycle Consultant Services (“we,” “us,” or “our”) values and respects your privacy. We are committed to protecting your personal data and complying with applicable privacy laws. This policy outlines how we collect, use, disclose, and protect personal information when you use our website, communicate with us, or engage our services.
We collect personal information that is necessary to provide our Revenue Cycle Management (RCM) consulting services, including but not limited to:
Contact Data: Your name, company name, mailing address, email address, and phone number when you fill out a form, request a consultation, or become a client.
Billing/Payment Data: Information necessary to process payments for our services, which may be collected by a third-party payment processor (e.g., Stripe).
Usage Data (Website): Information automatically collected when you visit our website, such as your IP address, browser type, pages viewed, time spent on pages, and referring/exit pages.
Client Practice Data (Confidential): Data related to your practice’s revenue cycle, including claims data, denial records, A/R aging, and credentialing information. This data is handled with the highest level of confidentiality as governed by our Consulting Agreement, which supersedes this policy for protected health information (PHI).
We use the collected information for the following purposes:
To Provide Services: To deliver RCM consulting services, manage your account, perform contracts, and fulfill our obligations to you.
To Communicate: To respond to your inquiries, schedule assessments, and send you updates, security notices, and administrative messages.
To Market: To send you news, special offers, and general information about our services that are similar to those you have already enquired about, unless you opt out.
To Improve Our Website: To analyze usage trends, determine the effectiveness of campaigns, and evaluate and improve our services and website functionality.
To Comply with Law: To comply with our legal obligations, resolve disputes, and enforce our legal agreements.
We may share your personal information in the following situations:
Service Providers: We may share data with third-party service providers (e.g., IT providers, website hosting, payment processors) to perform services on our behalf.
Business Transfers: We may disclose or transfer your information in connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business.
Business Partners: We may share information with business partners to offer you certain products or services, but only with your consent.
Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Security: We take reasonable steps to ensure the personal information we hold about you is kept confidential and secure. This includes having technological measures in place (e.g., firewalls) and restricting access to only necessary personnel.
Retention: We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on your location (e.g., if you are an EU resident under GDPR), you may have certain rights regarding your personal data, including:
The right to access the personal data we hold about you.
The right to correction/rectification of inaccurate or incomplete data.
The right to deletion (Right to be Forgotten), provided there is no legal basis for us to retain it.
The right to object to our processing of your personal data for particular purposes.
The right to withdraw consent at any time where we rely on your consent to process your personal information.
Our website uses “cookies” and log files to track visitor activity and gather demographic information. This information is used to improve our services and optimize the user experience. You have the right to accept or refuse cookies.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend that you check this page regularly to keep up-to-date.
If you have any questions or complaints about this Privacy Policy or our data practices, please contact us for assistance:
Email: [Insert Dedicated Privacy Email Address]
Phone: [Insert Contact Number]
Attention: Precision Revenue Cycle Privacy Officer
Post: [Insert Mailing Address]
